The GreetDock blog
Field guides for the moments between browsing and deciding. Help visitors get an answer, choose a next step and keep moving.
8 guides
Some carts are abandoned over a question: will it fit, when will it arrive, can I send it back. A person on the product page can answer those. Surprise costs, forced accounts and slow checkouts need fixing in the checkout.
Most UK and EU businesses can record customer calls. They need a lawful basis, a notice before recording starts, a retention period they can defend and a way to hand over a copy.
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