Qualified alternatives: GreetDock vs Qualified, side by side, with sources
Qualified sells Piper, an AI SDR agent that holds website and email conversations, books meetings and makes offers, on plans priced on request and sized by monthly web sessions; it is now owned by Salesforce. GreetDock puts your own team in the conversation on the page, with calls and co-browsing after consent. Pick Qualified for an AI-run inbound funnel on Salesforce; pick GreetDock for a person-run one. Every Qualified detail below links to its public page.
Olivia · now
- Priced by visitors
- No per-use fees
- Hosted in the EEA
- Voice and video calls from the widget
- Piper is multi-modal (text, voice, video); human-agent calls are not described
- Usage charges
- Plan limits on monthly web sessions and monthly active email contacts
- EU data hosting
- Data in the AWS US-East region (Northern Virginia); no EU storage option
- Pricing on requestAI SDR, not people
Salesforce signed a definitive agreement to acquire Qualified and, in an editor's note on the announcement, says it completed the acquisition on 1 April 2026. Qualified's pricing page still lists its own plans; the footer carries Salesforce's address.
Checked on 27 October 2026 against 4 public pages. A dash means we could not confirm it on a public page. All trademarks belong to their owners.
| Compared on | GreetDock | Qualified |
|---|---|---|
Summary In short, from the rows below | Priced by visitorsNo per-use feesHosted in the EEA | Pricing on requestAI SDR, not peopleUS-only hosting |
| How you pay | ||
| Pricing model | After the beta: by monthly visitors | Three plans (Premier, Enterprise, Ultimate), each "Contact us"; sized by monthly web sessions and active email contactsqualified.com |
| Usage charges | None per conversation, call or minute: they are unlimited on every plan | Plan limits on monthly web sessions and monthly active email contactsqualified.com |
| Talking to a visitor | ||
| Live chat on your website | Yes | Not described on its pages; the Enterprise plan lists an agent handoffqualified.com |
| AI agent that answers visitors | No. A person from your team answers every visitor; when a call is recorded, AI drafts the transcript and summary for your team | Piper the AI SDR: website conversations, email, meeting booking and offersqualified.com |
| Voice and video calls from the widget | Your team offers the call, or the visitor taps Talk now; callbacks and booked calls when nobody is free | Piper is multi-modal (text, voice, video); human-agent calls are not describedqualified.com |
| Screen sharing | During a call, either side, after the other side accepts | Not published |
| Co-browsing: point and draw on the visitor's page | After the visitor accepts; not on every plan | Not published |
| Data and privacy | ||
| EU data hostingGDPR live chat | Hosted in the EEA | Data in the AWS US-East region (Northern Virginia); no EU storage optionqualified.com |
Checked on 27 October 2026. Each Qualified cell links to the page it came from; a dash means no public page states it.
When Qualified fits better. We would rather you pick the right one.
Every tool here is good at something. This is who each one is for.
You run on Salesforce and want an AI SDR agent that converses on your website and by email, books meetings and makes offers, sized by monthly web sessions and email contacts.
qualified.comYou want your own team in the conversation while the buyer reads: see who is on which page, chat, offer a browser call the visitor accepts, and point on the page once they allow co-browsing. Hosted in the EEA.
Where each one is better. Qualified's side from its own pages; GreetDock's from ours.
Where Qualified is better
- Piper, an AI SDR that holds website and email conversations, books meetings and makes offers, in text, voice and video. qualified.com
- Deep Salesforce integration, and now Salesforce ownership, with MCP and API access and a Salesforce sandbox on the Enterprise plan. qualified.com
- Plans sized for high volumes: hundreds of thousands to millions of monthly web sessions. qualified.com
- An annual SOC 2 Type II audit, with the report available on request. qualified.com
Where GreetDock is better
- A person from your team answers every visitor, with no AI SDR in front of them.
- A browser call the visitor accepts, with screen sharing and co-browsing after consent, in the same thread as the chat.
- Hosted in the EEA; Qualified states it has no EU data storage option.
- A free 30-day trial you can apply for, and plans based on monthly visitors rather than a sales quote.
How each one charges. The model, not the amount.
How Qualified charges
- Three plans, Premier, Enterprise and Ultimate, each listed as "Contact us" with no price. qualified.com
- Each plan is sized by monthly web sessions and monthly active email contacts, with one SDR agent profile; Ultimate adds more profiles. qualified.com
- Meeting booking, website and email conversations and multi-language support are on every plan. qualified.com
Checked on 27 October 2026Qualified pricing page
How GreetDock charges
- The private beta is a free 30-day trial, with no card and no automatic charge.
- After the beta, plans are based on monthly visitors. Prices are shared with each team before the beta ends.
- No charge per conversation, call or minute, on any plan.
What switching looks like. At your own pace, with nothing switched off first.
After a person reviews your application and confirms compatibility with your site. No app for visitors to install.
Invite the people who answer. They sign in with their own account.
OliviaAdmin
OwenAgentInvite teammateKeep your current tool during the free 30-day trial. Switch when you are ready.
Questions teams ask before switching.
Is GreetDock a Qualified alternative?
Only if you want people instead of an AI SDR. Qualified's product is Piper, an AI agent that converses on your website and by email and books meetings. GreetDock starts from the person: your team talks to the visitor on the page, with calls and co-browsing after consent.
How much does Qualified cost?
Qualified's pricing page lists three plans, Premier, Enterprise and Ultimate, each as "Contact us", sized by monthly web sessions and active email contacts. GreetDock's private beta is a free 30-day trial, and plans after the beta are based on monthly visitors.
Was Qualified acquired by Salesforce?
Yes. Salesforce announced a definitive agreement to acquire Qualified and says in an editor's note on that announcement that the acquisition was completed on 1 April 2026.
Does Qualified have live chat with a person?
Qualified's pages describe Piper's AI conversations; the Enterprise plan lists an agent handoff, but a human-staffed live chat is not described. In GreetDock a person answers every visitor.
Where is Qualified hosted?
Qualified's trust page says its data resides in the AWS US-East region in Northern Virginia and that it has no EU data storage option. GreetDock is hosted in the EEA, and calls run through our own media relay in the EEA.
What does GreetDock cost?
The private beta is a free 30-day trial, with no card and no automatic charge. After the beta, plans are based on monthly visitors. Prices are shared with each team before the beta ends.
Is this comparison up to date?
We checked every competitor detail on 27 October 2026 against their public pages, and every GreetDock detail against our own documentation. Vendors change plans often; if something is out of date, tell us and we will fix it.
Meet your next customer on the page they are on.
A person reads every application and sets the widget up with you.
Free 30-day trial. No card, no automatic charge.